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why is firefox 16.0.2 not supported by Norton 360?

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  • Last reply by TheOldFox

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I had Norton 360 installed, but after they updated to the latest version, I got a message that FF16 is not supported. Backup didn't work anymore, neither did "identity safe".

Any idea why this happened? I cannot get a satisfactory answer from Norton.

I have since Uninstalled Norton 360.

I had Norton 360 installed, but after they updated to the latest version, I got a message that FF16 is not supported. Backup didn't work anymore, neither did "identity safe". Any idea why this happened? I cannot get a satisfactory answer from Norton. I have since Uninstalled Norton 360.

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You need to check for Norton updates with every Firefox release. Norton usually releases an update on the same day as a new Firefox release. Run LiveUpdate as many times as necessary to get all updates - restart your system as required.


Other- You need to update some plugins. Out of date plugins make any browser installed on your system vulnerable to attack.