Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to connect message

Kamichia
Kamichia
more options

I have an Internet connection, but I can't get Firefox to work. None of the browsers on my computer work, so I can't uninstall & reinstall.

I have an Internet connection, but I can't get Firefox to work. None of the browsers on my computer work, so I can't uninstall & reinstall.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This may require some troubleshooting of Windows and your security software. This article might be a good starting point: Firefox and other browsers can't load websites.