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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Matt_G

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firefox v12 crashes on start-up (i use the kd- page) new windows xp (clean) new drivers

no error reports just a close down in safe mode no problems

firefox v12 crashes on start-up (i use the kd- page) new windows xp (clean) new drivers no error reports just a close down in safe mode no problems

All Replies (3)

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Hey d3kker,

If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. Basically you should enabled each add-on one by one until you find the one causing the issue.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article.

Hopefully this helps!

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read that already troubleshooting

I only have java on my firefox (Clean install) Clean Windows XP No Extensions an themes (if you see i use the standard shit al over)

New drivers

so whats next any ideas ?

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Have you tried Creating a new profile? If it works in Safe Mode, that should do the trick.