Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My download folder is empty in My Computer but according to firefox my downloaded items are still there. Can someone explain this?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

The files I downloaded are still on the downloads list (the little box). However, the Downloads folder in my documents is empty. Are those files still around?

The files I downloaded are still on the downloads list (the little box). However, the Downloads folder in my documents is empty. Are those files still around?

Chosen solution

You can right-click a file in the Download Manager window to check that.
If Open and Open Containing Folder are grayed in the right-click context menu then the file is no longer present in the original download location.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

You can right-click a file in the Download Manager window to check that.
If Open and Open Containing Folder are grayed in the right-click context menu then the file is no longer present in the original download location.