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I just downloaded the newest version of Firefox. Now I can't access any of my GMarks. Help, please.

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  • Last reply by mluna

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I just downloaded the newest version of Firefox. Previously my GMarks add-on worked just fine (still does on other computers with older FF versions) After the download/install there are no bookmarks under GMarks at all. Not even the option to "sign-in". How do I get this to work again. I need this access.

I just downloaded the newest version of Firefox. Previously my GMarks add-on worked just fine (still does on other computers with older FF versions) After the download/install there are no bookmarks under GMarks at all. Not even the option to "sign-in". How do I get this to work again. I need this access.

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Hi,

I'm sorry you're having this issue with gmarks add-on. Maybe following answer from a top contributor will also work for you? (it helped another user whose gmarks didn't work after an update). See https://support.mozilla.org/en-US/questions/839481#answer-204324

Thanks, Michelle