Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I was automatically updated to Version 11 which is still in Beta but none of the add ons I need are compatible

  • 3 replies
  • 6 have this problem
  • 6 views
  • Last reply by JudyR

Ron
Ron
more options

I'm VERY frustrated. The new version 11 is still in Beta and I got automatically upgraded without even being asked. As it is 3rd party software I've been sent made for FF hasn't been compatible to V10, so I've lost the ability to use them. How do I shut that feature off? Now I feel I got stuck with this beta release yet there's almost no add ons compatible with this release and at this point I need them in order to function properly. How do I go back to V10?

I'm VERY frustrated. The new version 11 is still in Beta and I got automatically upgraded without even being asked. As it is 3rd party software I've been sent made for FF hasn't been compatible to V10, so I've lost the ability to use them. How do I shut that feature off? Now I feel I got stuck with this beta release yet there's almost no add ons compatible with this release and at this point I need them in order to function properly. How do I go back to V10?

Chosen solution

When you install a Beta version of Firefox, you are on the Beta update channel for updates; Help > About Firefox will display the update channel you're on.

Install Firefox1 10.0 release to get on the release channel.
http://www.mozilla.com/en-US/firefox/

Read this answer in context 👍 1

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

When you install a Beta version of Firefox, you are on the Beta update channel for updates; Help > About Firefox will display the update channel you're on.

Install Firefox1 10.0 release to get on the release channel.
http://www.mozilla.com/en-US/firefox/

Ron
Ron Question owner
more options

Thank you VERY much.GoShop.ws

JudyR
JudyR
more options

Hello. If you are having trouble with the Beta version, uninstall all versions completely. Then go to Mozilla Firefox and install the regular version as if it were new.

When I try a Beta version, I open a new folder (Mozilla Firefox Beta) and install the Beta version there.

I still like the regular version of Firefox. I don't see anything new on this Beta version that I like, and it isn't compatible to my favorite theme or add-ons.

Good luck. :)