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firefox continues to not respiond

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by Rhondie

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everytime I click on something, try and type I get the message firefox is not responding. This happens with every move I make. it has happened about 100 times already today. It freezes for about 15-20 seconds each time.

everytime I click on something, try and type I get the message firefox is not responding. This happens with every move I make. it has happened about 100 times already today. It freezes for about 15-20 seconds each time.

Modified by Rhondie

Chosen solution

Did you try to reinstall Firefox with a new fresh profile? In addition, some of your plugins are outdated like Java, update them.

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Chosen Solution

Did you try to reinstall Firefox with a new fresh profile? In addition, some of your plugins are outdated like Java, update them.

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Hi, thank you for yourt reply. I am not sure what you mean by a new profile - also where do I find the plugins? Sorry, I am not very good with these things.

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Hi, thank you for yourt reply. I am not sure what you mean by a new profile - also where do I find the plugins? Sorry, I am not very good with these things.