Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

After updating to the latest version (8.0), Firefox now crashes on startup. I am unable to load it in Safe Mode and have tried steps that are available to me in the Firefox Crashes article, but I cannot figure out why it keeps craching.

After updating to the latest version (8.0), Firefox now crashes on startup. I am unable to load it in Safe Mode and have tried steps that are available to me in the Firefox Crashes article, but I cannot figure out why it keeps craching.

Chosen solution

I can not access your crash report; it may be available later in the day.

Based on the additional information that you supplied, I see that you have Roboform. Have you updated Roboform to the latest version? It has been causing crashes in Firefox 8.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I can not access your crash report; it may be available later in the day.

Based on the additional information that you supplied, I see that you have Roboform. Have you updated Roboform to the latest version? It has been causing crashes in Firefox 8.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modified by SafeBrowser