Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Updating to Firefox 8, crashes and does not connect a website, what to do?

  • 3 replies
  • 20 have this problem
  • 1 view
  • Last reply by akayz

akayz
akayz
more options

Before I updated it, I could open it, load a website quickly and we were on our way. Now though, I open it and most of the time it CRASHES after I click a bookmark or type a website in.

Even when it doesn't crash, it doesn't load a website. I try another browser and it loads the website fine so network is NOT the issue.

Before I updated it, I could open it, load a website quickly and we were on our way. Now though, I open it and most of the time it CRASHES after I click a bookmark or type a website in. Even when it doesn't crash, it doesn't load a website. I try another browser and it loads the website fine so network is NOT the issue.

Modified by akayz

Chosen solution

I have uninstalled the new Firefox 8 and gone back to 7.0. I'm happy at the moment, but this problem is disturbing.

Read this answer in context 👍 1

All Replies (3)

akayz
akayz Question owner
more options

Chosen Solution

I have uninstalled the new Firefox 8 and gone back to 7.0. I'm happy at the moment, but this problem is disturbing.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

akayz
akayz Question owner
more options

this is just an issue with FIREFOX 8 and not Firefox 7 so it's clearly something that was happened in the update that caused this.