Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

https://www.icloud.com/system/cloudos/en-us/1FCS22.32490/javascript-packed.js:27 fails to execute. IE has added a add-on to support iCloud services

  • 3 replies
  • 47 have this problem
  • 1 view
  • Last reply by cor-el

more options

Apple's iCloud "Find My Phone" service on iCloud.com has a script failure when you execute it. IE adds a new add-on to support iCloud services

Apple's iCloud "Find My Phone" service on iCloud.com has a script failure when you execute it. IE adds a new add-on to support iCloud services

All Replies (3)

more options

You need to contact Apple and ask them if they support iCloud for Firefox.

more options

So iCloud works on Google Chrome and Microsoft IE and your solution is for me to contact Apple?

Firefox just became NOT my default browser

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: