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YouTube videos will not play with Firefox but will play with IE

  • 1 reply
  • 26 have this problem
  • 19 views
  • Last reply by James

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You tube video will not play. Shows a black screen. You tube will work on IE. This is a recent event as I was just watching YouTube videos last week.

You tube video will not play. Shows a black screen. You tube will work on IE. This is a recent event as I was just watching YouTube videos last week.

All Replies (1)

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Try clearing the Cache in Firefox.

Tools-> Clear Recent History -> [v] Cache

or Tools->Options->Advanced->Network -> Offline storage -> [Clear Now]

Youtube may have made some changes recently. Clear the Youtube cookie and refresh page if above does not do it.

Modified by James