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My Top Sites Quit Working When Firefox 5 Was installed

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Firefox installed 5 the my top sites comes up with a black screen with no top sites on the page and get stuck there

Firefox installed 5 the my top sites comes up with a black screen with no top sites on the page and get stuck there

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You can try this extension to override compatibility issues,

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The top sites tab still don't work

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You can update to FoxTab 1.4.3 here. The new version is FF5 compatible.

If you had previous bookmarks saved in Top Sites and they don't show up when you install the updated add-on, just click on 'edit' at the bottom of the screen and it should restore your previous layout.

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Several weeks ago my "Top Sites" screen quit working. I had about 12 web sites displayed on it; then one day I started getting an empty screen instead of my 12 pages. In the lower left corner I seethe "Edit" button, a "suitcase" button and a "magnifying glass" button, but they don't do anything. I don't know what caused this situation - I don't recall it being associated with any software updates - I keep all updates currect. I'm using Windows Vista and Firefox. Any ideas?