Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot bookmark a page in existing folders; I can't scroll to all folders under choose.

  • 1 reply
  • 5 have this problem
  • 8 views
  • Last reply by cor-el

SteveKeller
SteveKeller
more options

New hard drive installed. Firefox 4 installed April 9, When I reach a web site, and I go to Bookmark this page, edit this bookmark, New Folder, Choose, and the first few existing folders are displayed. Choose does not display all folders, for me to scroll down & select, from an existing folder, as I did in the previous version of Firefox, on previous hard drive. All folders are there when I look for a previously bookmarked website.

New hard drive installed. Firefox 4 installed April 9, When I reach a web site, and I go to Bookmark this page, edit this bookmark, New Folder, Choose, and the first few existing folders are displayed. Choose does not display all folders, for me to scroll down & select, from an existing folder, as I did in the previous version of Firefox, on previous hard drive. All folders are there when I look for a previously bookmarked website.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See: