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Why won't my web page (for banks) not load?

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When I use internet explorer for banks i am getting a security certificate error. In firefox 3.6.15 the web page is blank. i have reset my explorer security settings to ignore certificate verification but this has not helped. any advice?

When I use internet explorer for banks i am getting a security certificate error. In firefox 3.6.15 the web page is blank. i have reset my explorer security settings to ignore certificate verification but this has not helped. any advice?

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No problem here with that page, it shows this:

A Problem has occurred with your connection to Internet Banking
We are sorry you have been logged out of the Internet Banking service.

Because I wasn't logged in - I don't bank there.


See if an Addon is causing that for you.
Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...