Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmarks disappeared

  • 1 reply
  • 8 have this problem
  • 1 view
  • Last reply by TonyE

more options

I turned on my computer today (10/18) and initially, my bookmarks were there. In one folder there were multiple bookmarks of the same link, so I proceeded to delete them. Unfortunately, it did not seem to work, the links remained no matter how many different copies I selected delete to try to remove. Later I shut down my computer and turned back on about 2 hours later. When I did all of my bookmarks were gone.

I turned on my computer today (10/18) and initially, my bookmarks were there. In one folder there were multiple bookmarks of the same link, so I proceeded to delete them. Unfortunately, it did not seem to work, the links remained no matter how many different copies I selected delete to try to remove. Later I shut down my computer and turned back on about 2 hours later. When I did all of my bookmarks were gone.

All Replies (1)

more options

See lost bookmarks for details of how to recover them.

There may be a problem with the file that stores bookmarks, in which case this link will help re-create the file and import the bookmarks from a backup - http://kb.mozillazine.org/Locked_or_damaged_places.sqlite