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Messages going to trash, then disappear

  • 8 replies
  • 0 have this problem
  • Last reply by david

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How do I prevent messages from being deleted before they go to my trash folder? Sometimes I want to recover them. Thanks.

How do I prevent messages from being deleted before they go to my trash folder? Sometimes I want to recover them. Thanks.

All Replies (8)

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I can only speak for Gmail, as that is a setting done on the website forGmail.

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It's not GMail. I don't understand your answer. This is Thunderbird to which I'm referring.

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Stop holding the shift key while deleting is all I have to offer. The keyboard shortcut to bypass the trash/deleted folder is to hold shift while the delete occurs. ie shift+Delete

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But "Stop holding the shift key while deleting"? I've been doing that for years. Why all of a sudden does the trash folder come up empty? The folder is there but no e-mail are in it.

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BTW, the trash folder only shows under "local folders". I don't know if that makes a difference. I think there used to be a trash folder somewhere else in the list of folders. Thanks.

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My Gmail content was, if you were referring to a Gmail account there is a website setting that causes Thunderbird to delete immediately. Obviously, not relevant to your situation. On your comment, there are normally trash folders for each account.

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@david, what is the website that I can go to to undo that setting? I never set it to delete all the trash in the first place so have no idea why it's happening. Thanks.

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That comment of mine was only regarding Gmail, and you're not using that. So, I don't know what you're seeking.

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