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moving thunderdbird data to new computer (windows 11)

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  • Last reply by david

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Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong.

Greetings Jos Rullenraad

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong. Greetings Jos Rullenraad

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Hi, I believe you need to point Thunderbird to your (new) profile location. This is described here: https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_restoring-to-a-different-location

Please let me know if this helped!

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i did this and it did not work

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Do you still have the old computer? If so, it's easier to start over than attempt to fix whatever you did. I do not know what steps you followed, but these work every time: - on old PC, with thunderbird not running, copy c:\users\<yourid>\appdata\roaming\thunderbird to USB stic - on new PC, with thunderbird installed but not running

  copy the thunderbird folder on USB stick to c:\users|<yourid>\appdata\roaming to overwrite the existing thunderbird folder

- restart thunderbird and everything should be there.