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Firefox on new phone doesn't offer usernames/passwords

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  • Last reply by Paul

thisismyaccount
thisismyaccount
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I recently upgraded from a Pixel 5 to a Pixel 8. Restored the phone using a Google backup of my Pixel 5. Firefox works correctly but where the usernames/passwords were offered on the old phone (all my copies of Firefox are logged in to Mozilla Sync) now when I click the username or password dialogs I no longer get offered username/password that my desktop FF has known for years. I can't find any permissions or options that would preclude this. I am using FF V120.0 and have tried logging out of Sync and back in to see if that reset things. Any ideas on this would be greatly appreciated as I use FF for Android a lot and the loss of this capability is maddening!

Steve

I recently upgraded from a Pixel 5 to a Pixel 8. Restored the phone using a Google backup of my Pixel 5. Firefox works correctly but where the usernames/passwords were offered on the old phone (all my copies of Firefox are logged in to Mozilla Sync) now when I click the username or password dialogs I no longer get offered username/password that my desktop FF has known for years. I can't find any permissions or options that would preclude this. I am using FF V120.0 and have tried logging out of Sync and back in to see if that reset things. Any ideas on this would be greatly appreciated as I use FF for Android a lot and the loss of this capability is maddening! Steve

All Replies (1)

Paul
Paul
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Hi

Firefox Sync is not an online backup service. Do you have your old phone that has the saved passwords on it?