Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

LastPass extension does not work

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by zeroknight

paranakyry
paranakyry
more options

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "Open Extension" nothing happens. It's not filling in any of my login information.

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "Open Extension" nothing happens. It's not filling in any of my login information.
Attached screenshots

All Replies (1)

zeroknight
zeroknight
more options

Try uninstalling LastPass, restart the browser then re-install.

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.