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lost user names and passwords

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  • Last reply by Dropa

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A prompt on Firefox said that I had not refreshed my browser for a while and if I do it my passwords would be safe. But after I refresh Firefox, all my saved user names and passwords were gone?

A prompt on Firefox said that I had not refreshed my browser for a while and if I do it my passwords would be safe. But after I refresh Firefox, all my saved user names and passwords were gone?

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What prompt? And what site were you one to cause this message?