Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"You can't sign in here with a personal account. Use your work or school account instead." for oauth login

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Matt

bwdeen
bwdeen
more options

Please help, miss using Thunderbird. Finally got the prog setup for OA2 Security but am getting an error in the popup, sign-in process. when it tries to authenticate and asks to login in the pop-up browser, I get the error: "You can't sign in here with a personal account. Use your work or school account instead." this is my home PC and im not working. how can i fix this? can i switch browsers or use a different login? Thanks, BW Deen

Please help, miss using Thunderbird. Finally got the prog setup for OA2 Security but am getting an error in the popup, sign-in process. when it tries to authenticate and asks to login in the pop-up browser, I get the error: "You can't sign in here with a personal account. Use your work or school account instead." this is my home PC and im not working. how can i fix this? can i switch browsers or use a different login? Thanks, BW Deen

Modified by Wayne Mery

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Hotmail/ Live/outlook/msn do not offer offer oauth authentication on free accounts. They do offer it for accounts paid for under the office brand or those offered through educational facilities.

That error indicates the account is of the "free" type and needs to use an application password not oauth.2,0 authentication.