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firefox facebook container

ericasiegel
ericasiegel
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In the last few days I have been unable to upload photo files to my website. I have allowed the site in facebook container. I cannot log out from my website after using Firefox to login. If I use Chrome I have no problem with either of the above but when checking with Firefox I am still logged into my website. I cannot access Facebook when using Firefox but have no problem with Chrome. I put these problems down to the Facebook container. Something has obviously changed lately and is causing problems. This is become most annoying, can Firefox staff please help. Best regards Erica Siegel www.ericasiegel-photography.com

In the last few days I have been unable to upload photo files to my website. I have allowed the site in facebook container. I cannot log out from my website after using Firefox to login. If I use Chrome I have no problem with either of the above but when checking with Firefox I am still logged into my website. I cannot access Facebook when using Firefox but have no problem with Chrome. I put these problems down to the Facebook container. Something has obviously changed lately and is causing problems. This is become most annoying, can Firefox staff please help. Best regards Erica Siegel www.ericasiegel-photography.com

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi Erica

If you open the add-ons option in the Firefox menu and turn off the Facebook Container add-on, are you able to upload photographs?

ericasiegel
ericasiegel Question owner
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thank you for your reply, I have disabled the facebook container but still cannot upload photos to my website using firefox but have no problem when using Chrome..

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Is your website related to Facebook in some way, or are they separate issues?

Does the photo uploader display any error messages? That could be helpful in suggesting what to check next. If there are no messages, please describe how it is supposed to work and which step isn't working.

As a general point, users are reporting some cross-site issues since Firefox rolled out Total Cookie Protection. This affects sites that use multiple servers. The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to make an exception. See: