Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downloading Problem

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Terry

pete780
pete780
more options

I am unable to download files using Window 10. Download appears to be working then, when "complete," the label "download failed" appears in the download display. Has anyone encountered this? and what/how did you correct the problem?"

'''I am unable to download files using Window 10. Download appears to be working then, when "complete," the label "download failed" appears in the download display. Has anyone encountered this? and what/how did you correct the problem?"

All Replies (1)

Terry
Terry
more options

I would try a new profile. You can create one with Firefox open or closed.

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles