Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can only save (not open) Gmail attachments after latest update

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Terry

more options

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it. This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu. If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them. A little help?? Mark [email removed from public]

Modified by James

Chosen solution

Is JPEG image in your Applications list; .jpg files are in that category. If not, the new way of adding is in the link below.

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_adding-download-actions

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Is JPEG image in your Applications list; .jpg files are in that category. If not, the new way of adding is in the link below.

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_adding-download-actions