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New Win11 PC. Thunderbird Will Not Configure

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  • Last reply by Onya

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New LG Gram with Win11 x64 home. Thunderbird accepts email details and correctly identifies google mail parameters, but when it goes to google for Oath2, there is nothing but a blank screen with the google URL details up top.

Any clue? I can log into gmail from edge so it is not user+password issues

New LG Gram with Win11 x64 home. Thunderbird accepts email details and correctly identifies google mail parameters, but when it goes to google for Oath2, there is nothing but a blank screen with the google URL details up top. Any clue? I can log into gmail from edge so it is not user+password issues

Chosen solution

Thanks for the suggestion but nothing so straight forward. Turned out vcruntime140_1.dll. got broken by a just previously installed new app :( No help from Thunderbird just the blank screen but when I finally got to Firefox a few apps later, Firefox was smart enough to complain about it, replaced it and all was good.

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Chosen Solution

Thanks for the suggestion but nothing so straight forward. Turned out vcruntime140_1.dll. got broken by a just previously installed new app :( No help from Thunderbird just the blank screen but when I finally got to Firefox a few apps later, Firefox was smart enough to complain about it, replaced it and all was good.