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opening attachments first displays pop-up to confirm

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  • Last reply by sfhowes

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With certain file type attachments (DOC*, XLS*, jpg), when dubble clicking, a popup window appears, asking to select an action: save or open and with what program (see attached jpg). Other attachments open immmediately (e.g. PDF) without the popup window.

Under preferences - general I can influence this default action, but with the mentioned file types still the popup appears every time.

Any suggestions / solutions?

With certain file type attachments (DOC*, XLS*, jpg), when dubble clicking, a popup window appears, asking to select an action: save or open and with what program (see attached jpg). Other attachments open immmediately (e.g. PDF) without the popup window. Under preferences - general I can influence this default action, but with the mentioned file types still the popup appears every time. Any suggestions / solutions?
Attached screenshots

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