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Error Code " PR_CONNECT_RESET_ERROR"

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  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

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For the past week I have been getting the follow error message when ever I try to access www.kobo.com or www.kobo.ca (I have accessed these websites from this laptop for several years, but all of a sudden I am having this problem):

"Secure Connection Failed

An error occurred during a connection to www.kobo.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I CANNOT contact the website owners as I cannot access their websites at ALL. What to do?????????

For the past week I have been getting the follow error message when ever I try to access www.kobo.com or www.kobo.ca (I have accessed these websites from this laptop for several years, but all of a sudden I am having this problem): "Secure Connection Failed An error occurred during a connection to www.kobo.com. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." I CANNOT contact the website owners as I cannot access their websites at ALL. What to do?????????

All Replies (1)

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Bing search https://www.bing.com/search?q=PR_CONNECT_RESET_ERROR This simply means, that the peer or some middlebox in between (firewall) is terminating the connection.


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean