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Firefox failing to render US government website https://maps.nwcg.gov/sa/

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by firefox928

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I have firefox 80.0 on two machines one succesfully renders https://maps.nwcg.gov/sa/ then other does not. Minimal extentions installed and both are on the same firefox account so the extentions are the same

The only difference between the two setups is the failing machine is win10 pro and the working one is win10 home. Infrastructure wise both are on the same LAN with the same setup.

The failing machine gets a js error Error: scriptError

   _ https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25
   r https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25

vendor.js:25:10839

   <anonymous> https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25
   signal https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25
   g https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25
   signal https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25
   r https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25

Also on the failing machine I tried creating a brand new clean profile (about:profiles) and it still fails with the same JS error.

I have firefox 80.0 on two machines one succesfully renders https://maps.nwcg.gov/sa/ then other does not. Minimal extentions installed and both are on the same firefox account so the extentions are the same The only difference between the two setups is the failing machine is win10 pro and the working one is win10 home. Infrastructure wise both are on the same LAN with the same setup. The failing machine gets a js error Error: scriptError _ https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25 r https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25 vendor.js:25:10839 <anonymous> https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25 signal https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25 g https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25 signal https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25 r https://maps.nwcg.gov/sa/js/vendor.js?v=1.5.202006020329:25 Also on the failing machine I tried creating a brand new clean profile (about:profiles) and it still fails with the same JS error.
Attached screenshots

Chosen solution

Thanks TyDraniu,

Your suggestion actually led to me figuring it out. Screenshot 1 showed 1 important looking 404 on gregorian.js - so I went to the machine that works and it doesn't try and load that script, but then I noticed that there was "en-gb.js" on the machine that doesn't work. So checking language, even in a brand new profile it copied it from my install and was set to British English, changing the browser to American english worked. Obviously there is some language/locale dependent code in the site.

TL;DR - Locale settings were different. British English doesn't work on US gov website.

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All Replies (2)

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Can you go to the Network tab and see, if there any 404 errors for this site?

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Chosen Solution

Thanks TyDraniu,

Your suggestion actually led to me figuring it out. Screenshot 1 showed 1 important looking 404 on gregorian.js - so I went to the machine that works and it doesn't try and load that script, but then I noticed that there was "en-gb.js" on the machine that doesn't work. So checking language, even in a brand new profile it copied it from my install and was set to British English, changing the browser to American english worked. Obviously there is some language/locale dependent code in the site.

TL;DR - Locale settings were different. British English doesn't work on US gov website.