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cannot download firefox as 7-zip says cannot find the file specified

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Nell126
Nell126
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I have always used Firefox. I now have Windows 10 and the other day I went to open Firefox and it wouldn't. I downloaded it but it came up with '7-Zip cannot find the file specified'. Can you help? Thanks.

I have always used Firefox. I now have Windows 10 and the other day I went to open Firefox and it wouldn't. I downloaded it but it came up with '7-Zip cannot find the file specified'. Can you help? Thanks.

All Replies (3)

FredMcD
FredMcD
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Get the full installer from Download Firefox For All languages And Systems {web link}

Nell126
Nell126 Question owner
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Hi Fred. Thanks for your reply. I've tried what you suggested but I still got 'the system cannot find the file specified'. Thanks anyway. Nell126.

cor-el
cor-el
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  • Top 10 Contributor
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Firefox is packed as a 7-ZIP archive. If there is a problem with unpacking this archive then you get this error.

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Try this:

If you keep having problems then boot the computer in Windows Safe mode with network support to see if that works better.