Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Addressing emails

  • 2 replies
  • 1 has this problem
  • 24 views
  • Last reply by jfh

more options

In addressing an email, when I type the first letter of a recipient's address, a list appears containing the addresses of everyone in my address book with that first letter highlighted. Is there any way to change this list, including the order in which the names appear in the list?

In addressing an email, when I type the first letter of a recipient's address, a list appears containing the addresses of everyone in my address book with that first letter highlighted. Is there any way to change this list, including the order in which the names appear in the list?

Chosen solution

The autocomplete list has names added dynamically and as you type in more than one letter the list is shrunk, like a filter, to show more relevant email addresses. It works better when three letters are typed.

The list may show email addresses that were added to the Collected Addresses address book. Some of which may be obsolete. Deleting them would remove them from the list. It may be worth checking the 'Collected Addresses' address book to see if some need deleting. If you do not want to auto collect outgoing email addresses or have auto complete only look for matching addresses in local address books, this is where to set up settings: Menu icon > Options > Composition > 'Addressing' tab

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

The autocomplete list has names added dynamically and as you type in more than one letter the list is shrunk, like a filter, to show more relevant email addresses. It works better when three letters are typed.

The list may show email addresses that were added to the Collected Addresses address book. Some of which may be obsolete. Deleting them would remove them from the list. It may be worth checking the 'Collected Addresses' address book to see if some need deleting. If you do not want to auto collect outgoing email addresses or have auto complete only look for matching addresses in local address books, this is where to set up settings: Menu icon > Options > Composition > 'Addressing' tab