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I just had an automatic update delete my bookmarks and everthing else saved. What do I do to restore the lost stuff?

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  • 1 has this problem
  • 3 views
  • Last reply by cor-el

docstu
docstu
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With this current automatic update I have lost all stored passwords and bookmarks. The "old firefox" folder on my desktop is 2 years old. I am not a happy camper.

With this current automatic update I have lost all stored passwords and bookmarks. The "old firefox" folder on my desktop is 2 years old. I am not a happy camper.

All Replies (2)

FredMcD
FredMcD
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It's possible Firefox was refreshed.

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

cor-el
cor-el
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Is there only one profile folder present if you check this in the parent location used for the profile folder?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Go up one level to the Profiles folder.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

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