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can't change email due to "security reasons"

  • 4 replies
  • 1 has this problem
  • 12 views
  • Last reply by Happy112

takumi.fujiwara
takumi.fujiwara
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I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons"

Why is tihs happening?

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Chosen solution

takumi.fujiwara said

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Hi,

Would you please take a look at these articles and see if maybe they pertain to your problem :

https://support.mozilla.org/en-US/kb/accounts-blocked and : https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Read this answer in context 👍 1

All Replies (4)

Shadow110
Shadow110
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Could you please explain what this relates to. No idea what issue you have for anything.....

Happy112
Happy112
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Chosen Solution

takumi.fujiwara said

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Hi,

Would you please take a look at these articles and see if maybe they pertain to your problem :

https://support.mozilla.org/en-US/kb/accounts-blocked and : https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

takumi.fujiwara
takumi.fujiwara Question owner
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the problem was my VPN address, I an using NordVPN with a Canada server. once I changed to a US server everthing went fine

thanks

Happy112
Happy112
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takumi.fujiwara said

the problem was my VPN address, I an using NordVPN with a Canada server. once I changed to a US server everthing went fine

Thank you for letting us know what solved the problem for you - might be helpful to others with the same problem  !