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web server receioved an invalid response

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by FredMcD

bradleydavid
bradleydavid
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When trying to access Norton support by selecting help and then support I get the following error: 520 - Web server received an invalid response while acting as a gateway or proxy server. I can access the page with Edge. This is on a new lap top with Norton and Fire Fox installed. Everything else in Norton seems to be working fine. My desktop also has Norton and Fire Fox and I have no problem accessing the page with fire fox on the desk top. Help!!

When trying to access Norton support by selecting help and then support I get the following error: 520 - Web server received an invalid response while acting as a gateway or proxy server. I can access the page with Edge. This is on a new lap top with Norton and Fire Fox installed. Everything else in Norton seems to be working fine. My desktop also has Norton and Fire Fox and I have no problem accessing the page with fire fox on the desk top. Help!!

All Replies (3)

FredMcD
FredMcD
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Try thee links; https://support.norton.com

http://community.norton.com/

bradleydavid
bradleydavid Question owner
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Thank you. I was able to get on Norton support using Edge, but I am trying determine why I am having the problem with Fire Fox. I do not have the problem on my desk top machine while using Fire Fox

FredMcD
FredMcD
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Firefox has more strict security to protect the computer and the user.