Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can add to my bookmark folders, but I can't access them. It's driving me crazy.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by logan65

more options

I had set up folders for my most used bookmarks: Daily Read; Financial, etc., etc. Click on the bookmark icons and the folders appeared as a drop list to click and access. Now they are all gone. I see them if I want to add a bookmark, but I can't figure how to access them, much less find a way to access them quickly.

I had set up folders for my most used bookmarks: Daily Read; Financial, etc., etc. Click on the bookmark icons and the folders appeared as a drop list to click and access. Now they are all gone. I see them if I want to add a bookmark, but I can't figure how to access them, much less find a way to access them quickly.

Chosen solution

Hi, please try this:

  • Right-click the toolbar and select Customize
  • Look for the "Bookmarks Menu" item
  • Drag that up to the toolbar
  • Exit Customize mode.

You should then be able to access your folders by clicking on that button.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi, please try this:

  • Right-click the toolbar and select Customize
  • Look for the "Bookmarks Menu" item
  • Drag that up to the toolbar
  • Exit Customize mode.

You should then be able to access your folders by clicking on that button.

more options

Thanks so much! If only the Firefox FAQs and tutorials were as clear and simple. Thanks again