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getting rid of searchmapsnow.com

  • 3 replies
  • 2 have this problem
  • 17 views
  • Last reply by Ironmanbart

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How did this get on my MAC OSX and how do I get rid of it. Sometimes Yahoo shows up. I have deleted from search preferences Yahoo but cannot get rid of searchmapsnow.

How did this get on my MAC OSX and how do I get rid of it. Sometimes Yahoo shows up. I have deleted from search preferences Yahoo but cannot get rid of searchmapsnow.

Chosen solution

Looks like you've got malware, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

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Chosen Solution

Looks like you've got malware, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

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What great advice. I downloaded malwarebytes. Immediately it took care of being sent to places I did not want to go. It always seems to be Yahoo! Makes me never want to go to anything with a Yahoo name.

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Forgot to mark response as CHOSEN SOLUTION.

Thanks for such a quick response.