Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox deletes saved images from Samsung J36 Gallery after "Quit"ing Firefox. How do you prevent this?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Kevin

more options

When I save an image in Firefox it stores it in my Samsung J36's Gallery.

I can select the gallery and view it there.

However, once I "Quit" Firefox, the image(s) is/are deleted.

What causes this, and how/can I prevent losing the images?

Firefox Version 54.0.1 Android Version 6.0.1 Phone = Samsung-SM-J320A

When I save an image in Firefox it stores it in my Samsung J36's Gallery. I can select the gallery and view it there. However, once I "Quit" Firefox, the image(s) is/are deleted. What causes this, and how/can I prevent losing the images? Firefox Version 54.0.1 Android Version 6.0.1 Phone = Samsung-SM-J320A

All Replies (1)

more options

Turn off the clear downloads on quit setting.