Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I open my gmail in the Firefox browser

more options

I can open the Google search page, but cannot open gmail when I click it! I can click it on the Google page, and gmail will open on Internet Explorer. What do I need to fix it?

I can open the Google search page, but cannot open gmail when I click it! I can click it on the Google page, and gmail will open on Internet Explorer. What do I need to fix it?

All Replies (4)

more options

You need to change your default browser from Internet Explorer to Firefox, as explained in the support article Make Firefox your default browser

more options

Normally, when you are using a link inside Firefox, and the link is for an ordinary web page, the link will open in Firefox and not in a different browser. So that's strange.

What link are you using? Does this one work (assuming you click it while you're in Firefox):

https://mail.google.com/mail/u/0/#inbox

more options

I use open in Yahoo in order to get into gmail, as I'm trying to that become my default email. When I clicked on the link you sent, it comes up to the Google screen to set the settings, which I've attached. However, I couldn't find a login set up for www.google.com either; it was not in the list of history either. It's telling me to lower the privacy settings, but I can't figure it out! I've even updated Firefox today also! It's probably something simple, but I can't get gmail to open. Here's what I'm sent:

Google We've detected a problem with your cookie settings.

1) Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions.

2) Clear cache and cookies 1) If you have cookies enabled but are still having trouble, clear your browser's cache and cookies.

3)Adjust your privacy settings 2) If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more

more options

For cookies, this article may help: Websites say cookies are blocked - Unblock them.

For clearing cache, see: How to clear the Firefox cache.

The #3 on that list doesn't really apply to Firefox.

ejgctx51 said

When I clicked on the link you sent, it comes up to the Google screen to set the settings, which I've attached. However, I couldn't find a login set up for www.google.com either; it was not in the list of history either.

Google uses a single account for all its various services -- search, mail, documents, etc. It sounds like you have a Google account because you have used it in IE, and it's just a matter of logging in on Firefox using the same login you use in IE.