Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Extension icons gone from manage add-ons

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

My add-ons are functioning. They're still installed. BUT in Add-ons Manager none of them show up! Says, "You don't have any add-ons of this type installed." Head-scratcher!

My add-ons are functioning. They're still installed. BUT in Add-ons Manager none of them show up! Says, "You don't have any add-ons of this type installed." Head-scratcher!

All Replies (1)

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Delete all extensions*.* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":


You will have to approve the updating one last time.