Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

failed to connect to the server

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by alveron

alveron
alveron
more options

Attempting to use older version of Firefox (required for work). 10.0.2 Entered username/password for Sync account, however it's also stipulating me for a recovery key. when I click on the "lost device" link, I receive the "Failed to connect to the server" error.

Attempting to use older version of Firefox (required for work). 10.0.2 Entered username/password for Sync account, however it's also stipulating me for a recovery key. when I click on the "lost device" link, I receive the "Failed to connect to the server" error.

Chosen solution

hi alveron, the current sync system will only work with firefox version 29 & upwards. what you described there sounds like an older version (which used a different, now deprecated system of syncing data).

Read this answer in context 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi alveron, the current sync system will only work with firefox version 29 & upwards. what you described there sounds like an older version (which used a different, now deprecated system of syncing data).

alveron
alveron Question owner
more options

Prompt post greatly appreciated.