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why do I get an "Update Now" message when I already have the latest version?

  • 2 replies
  • 5 have this problem
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  • Last reply by fsin5252

fsin5252
fsin5252
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Hello Nice Person, The last few times i've turned on my desktop a whole new page pops up from Firefox telling me I need to Update to the newest version. When I went to firefox.com it said I have the latest version installed. So my question is If I have the latest version Installed as it says then why does another page pops up a says install now the latest version. So is this a virus thing going on I I click the Install button? Right now I just close the page and start looking on google about any false Firefox updates to do. Thanks very much and have a great day!!!!

Hello Nice Person, The last few times i've turned on my desktop a whole new page pops up from Firefox telling me I need to Update to the newest version. When I went to firefox.com it said I have the latest version installed. So my question is If I have the latest version Installed as it says then why does another page pops up a says install now the latest version. So is this a virus thing going on I I click the Install button? Right now I just close the page and start looking on google about any false Firefox updates to do. Thanks very much and have a great day!!!!

All Replies (2)

Scribe
Scribe
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Hi, it may be a scam to infect you with malware! NEVER EVER click on anything like that.

If you are in any doubt about the authenticity of update pop-ups etc., it's best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

fsin5252
fsin5252 Question owner
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Well I thought the same thing too. I did a search on google and it was most likely a virus or some kind of adware/malware. I never click on something that doesn't look right and I report it or x it out. Thanks again!