Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

missing downloaded file

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

whenever I download a file it gets stored in the %temp% folder even if i change the download directory .. I dont know why this happnds. Im using the latest version of firefox ..

whenever I download a file it gets stored in the %temp% folder even if i change the download directory .. I dont know why this happnds. Im using the latest version of firefox ..

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.