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I am no longer able to receive or delete messages on my office mail account, which seems to have been renamed from mail.hosei.ac.jp to Local Folders

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  • Last reply by mikemcdjp

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I have three mail accounts on Thunderbird on my home PC - my home account, my office account, and my iCloud account. All were working fine until yesterday. This morning when I tried to download mail on my PC, I could do so for my home account and iCloud account, but not for my office account, although I could still download mail for all these accounts on my iPad. When I try to download load mail for my office account my my PC, the following message appears: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." I am also unable to delete messages from my office account. Strangely, the name of this account in the left pane seems to have changed from "mail.hosei.ac.jp" to "Local Folders".

I have three mail accounts on Thunderbird on my home PC - my home account, my office account, and my iCloud account. All were working fine until yesterday. This morning when I tried to download mail on my PC, I could do so for my home account and iCloud account, but not for my office account, although I could still download mail for all these accounts on my iPad. When I try to download load mail for my office account my my PC, the following message appears: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." I am also unable to delete messages from my office account. Strangely, the name of this account in the left pane seems to have changed from "mail.hosei.ac.jp" to "Local Folders".

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Please post this info: In thunderbird Help > Troubleshooting Information click on 'Copy text to clipboard' button in this forum question, right click in a 'post a reply' text box and select 'Paste. you can edit/remove all info on fonts and printers, but nothing else.

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Chosen Solution

Please post this info: In thunderbird Help > Troubleshooting Information click on 'Copy text to clipboard' button in this forum question, right click in a 'post a reply' text box and select 'Paste. you can edit/remove all info on fonts and printers, but nothing else.

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Dear Toad-Hall,

Many thanks for your suggestion. Actually, when I booted up my PC this morning, the problem seemed to have resolved itself (I was wrong about the renamed folder: it must have been "Local Folders" all along). Sorry to have troubled you, and thanks again.

Mike