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can't open pdf attachments - generates a new message

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  • Last reply by Matt

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When I try to open pdf attachments to my email they won't open. Instead a new email message is created with no recipient and with the attachment in the attachment box

When I try to open pdf attachments to my email they won't open. Instead a new email message is created with no recipient and with the attachment in the attachment box

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On the toolbar > Options > attachments> incoming and delete whatever is there for handling PDF files. Sounds like some how Thunderbird has be set as the handler application for PDF files instead of an adobe product.