Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

for several months I have not used Firefox, proxy server refuses service

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

donaldbishop
donaldbishop
more options

each time I go to use Firefox I get the response. the "Proxy server is refusing service." What is a 'proxy server' and how do I fix this? I have not been able to use Firefox for weeks, had to go to Google .. what should I do?.

each time I go to use Firefox I get the response. the "Proxy server is refusing service." What is a 'proxy server' and how do I fix this? I have not been able to use Firefox for weeks, had to go to Google .. what should I do?.

All Replies (1)

FredMcD
FredMcD
more options

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.

What are you using as your home page?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?