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Thunderbird won't archive emails

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  • 1 has this problem
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  • Last reply by Wayne Mery

AmourProperties
AmourProperties
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Ever since May 2015, I havent been able to archive my emails, from my inbox or any other folder. All my previous archives up until May are fine. If I try archive the email, a folder called '2015-05' is created, nothing else happens and the email I tried to archive stays in my inbox or the folder that it was in

I compact my folders all the time. Ive tried deleting ALL the msf files Ive tried to disable all add-ons Ive tried to archive in offline mode I backed up and restored the profile but still no luck (used Mozbackup)

Just to add I am running version 38.3.0 which is the most up to date version, although I have not been able to archive following a number of updates. Loading version 24.xx made no difference either Any help would be greatly appreciated, since this is slowly down my system substantially

Ever since May 2015, I havent been able to archive my emails, from my inbox or any other folder. All my previous archives up until May are fine. If I try archive the email, a folder called '2015-05' is created, nothing else happens and the email I tried to archive stays in my inbox or the folder that it was in I compact my folders all the time. Ive tried deleting ALL the msf files Ive tried to disable all add-ons Ive tried to archive in offline mode I backed up and restored the profile but still no luck (used Mozbackup) Just to add I am running version 38.3.0 which is the most up to date version, although I have not been able to archive following a number of updates. Loading version 24.xx made no difference either Any help would be greatly appreciated, since this is slowly down my system substantially

Modified by AmourProperties

All Replies (1)

Wayne Mery
Wayne Mery
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closing this topic in favor of your newer, duplicate posting at https://support.mozilla.org/en-US/questions/1087569