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Firefox is crashing every 15 seconds since the last update

  • 6 replies
  • 4 have this problem
  • 1 view
  • Last reply by FredMcD

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WHAT IN THE WORLD ARE YOU DOING TO YOUR SOFTWARE????

Since the last update on 9/03, Firefox is crashing every 15 seconds. I can't open more than 3 tabs, it freezes and crashes shortly thereafter.

How can I reverse the updates?? How can I set it up so that updates are not downloading without my ok?

In fact I would like to reverse ALL of the updates in the last year or so, which have been causing freezing and crashing more and more often - with exception of the SYNC tool.

Thank you

WHAT IN THE WORLD ARE YOU DOING TO YOUR SOFTWARE???? Since the last update on 9/03, Firefox is crashing every 15 seconds. I can't open more than 3 tabs, it freezes and crashes shortly thereafter. How can I reverse the updates?? How can I set it up so that updates are not downloading without my ok? In fact I would like to reverse ALL of the updates in the last year or so, which have been causing freezing and crashing more and more often - with exception of the SYNC tool. Thank you

All Replies (6)

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You can check if it helps to start Firefox in Safe Mode by holding down the Shift/Options key.


If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

If you can't open Firefox, see:

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What crash reports?????? There is NOTHING left behind and I am not going to open this thing 3000 times to see it crash every 10 second to look for those crash reports or look those links up.

Plus I want to make sure all my tabs are saved. None of that time-consuming troubleshooting guarantees that.

I WANT TO GET RID OF THE UPDATES which ARE clearly CAUSING THE PROBLEM!!!! Thank you

Modified by jor001

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read above

Modified by jor001

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If you don't follow cor-el's instructions, we can't help you.

First start Firefox in Safe Mode. Then get the crash reports.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 18.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

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I do NOT have Flash 16 nor Flash 18. I do NOT have Active x and i do NOT have Win10.

LET ME REPEAT IT AGAIN FOR DUMMIES!!!:

HOW THE HELL DO I REMOVE THE LATER FIREFOX UPDATES FROM MY COMPUTER???????????????????????????????????????????????????????

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Hailing Frequencies Closed.