Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot access youtube.com it's the only site that does not work and it just suddenly stopped working. All other sites work fine. I get an error message

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

christopherlane
christopherlane
more options

All other sites work fine, just youtube gives me an error message about secure connections. please help

All other sites work fine, just youtube gives me an error message about secure connections. please help

All Replies (3)

ratedr_jea
ratedr_jea
more options

Try safe mode: Start -> Programs -> Mozilla Firefox -> Firefox (safe mode) If not better crete a new profile: Start -> Run -> type "firefox -P". Follow instructions, do not select a folder, accept the default.

To work FF must be closed in either case.

christopherlane
christopherlane Question owner
more options

sorry, I should have told you I am on a mac.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What error message do you get?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB