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Why would my in-box quit displaying the messages I received?

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by Wayne Mery

Carniolan
Carniolan
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I pressed the "Receive Messages" button, several messages downloaded, I selected to deleted some messages, the screen flashed and all messages disapeared from my in-box. I checked the Trash but the lost messages are not in either the Inbox nor the Trash.

I pressed the "Receive Messages" button, several messages downloaded, I selected to deleted some messages, the screen flashed and all messages disapeared from my in-box. I checked the Trash but the lost messages are not in either the Inbox nor the Trash.

All Replies (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator
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I'm not sure hwat to make of "screen flashed ... and messages disappeared".

Are you using an exchange server? Does problem go away if you start Thunderbird in safe mode? - http://support.mozillamessaging.com/en-US/kb/safe-mode