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Firefox crashes on signing in to dropbox but other browsers OK

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I downloaded the Firefox app for my tablet - Samsung Tab2 10.1 yesterday. At first it was great but when I tried to sign in to a dropbox account it crashed immediately and it has continued to do this. Subsequently it crashed when I put a search item in the address line but worked if it was a proper address. I have cleared the history but it made no difference. I have not yet uninstalled and re-installed Firefox. Can you help please

I downloaded the Firefox app for my tablet - Samsung Tab2 10.1 yesterday. At first it was great but when I tried to sign in to a dropbox account it crashed immediately and it has continued to do this. Subsequently it crashed when I put a search item in the address line but worked if it was a proper address. I have cleared the history but it made no difference. I have not yet uninstalled and re-installed Firefox. Can you help please

All Replies (1)

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Hi. Please go to phone Settings>Applications>Firefox>Clear cache If that didn't help, reinstall it.