websites wont stay logged in
I have 2 websites that will not stay logged in after the last update. I have checked to make sure cookies are enabled and even put them on the allowed list. I have removed all cache and history as advised in other posts from years ago but still.
To be specific it is http://www.deviantart.com http://murpg.proboards.com/
These seem to be the only sites that I have the issue with and since I visit them everyday its kind of annoying. They seem to clear after I close the browser but stay logged in as long as I dont close.
All Replies (8)
If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted. http://kb.mozillazine.org/Cookies https://support.mozilla.org/kb/Deleting+cookies
This usually only works if the website supports this via a special remember cookie.
I do see such a box on the login pages, so this should be working in principle.
Did not work. For some reason it is only those 2 sites.
FredMcD said
If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted. Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted. http://kb.mozillazine.org/Cookies https://support.mozilla.org/kb/Deleting+cookies
Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.
did that didnt help either.
FredMcD said
Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.
History and cookies can be removed or not recorded several ways;
- 1) Running Firefox in Private Mode (nothing is recorded)
- 2) Privacy settings
(Type about:preferences#privacy<enter> in the address bar.) - 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
- 4) Mal-ware.
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
I backed up my sites and passwords and did a fresh install. Removed everything left behind in the firefox folders and still have the same problems on those two sites, it only seems to be those two sites for some reason. Yes I have checked the little box that says remember me.
Application Basics
Name: Firefox Version: 38.0.5 Build ID: 20150525141253 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/1 (default: false)
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus Version: 2.6.9.1-signed Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: DownThemAll! Version: 2.0.18.1-signed Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}
Name: FlashGot Version: 1.5.6.12.1-signed Enabled: true ID: {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
Name: Image Toolbar Version: 0.6.16.1-signed Enabled: true ID: {A4732521-77D9-447E-A557-B279AC923F06}
Name: Password Exporter Version: 1.3.1.1-signed Enabled: true ID: {B17C1C5A-04B1-11DB-9804-B622A1EF5492}
Name: Total Defense Anti-Phishing Toolbar Version: 2.2.0.159 Enabled: false ID: caaphishtoolbar@ca.com
Graphics
Adapter Description: Intel(R) HD Graphics 4000 Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter RAM: Unknown Device ID: 0x0166 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17795) Driver Date: 9-16-2013 Driver Version: 10.18.10.3308 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 1971103c Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150525141253 browser.startup.homepage: http://www.deviantart.com/browse/all/|https://www.facebook.com/ browser.startup.homepage_override.buildID: 20150525141253 browser.startup.homepage_override.mstone: 38.0.5 browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 38.0.5 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.lastUpdate: 1434513036 media.gmp-eme-adobe.version: 11 media.gmp-gmpopenh264.lastUpdate: 1434513036 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150525141253 media.gmp-manager.lastCheck: 1434513034 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1434516919 places.history.expiration.transient_current_max_pages: 104551 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1434516919
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: true Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8
NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC
NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC
NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC
NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1
Experimental Features
FredMcD said
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
I would like you to try these two suggestions.
1) Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.
2) Create a new, blank profile. Do Not change it. Access those sites. Is the problem still there?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Windows: 32-bit C:\Program Files\Mozilla Firefox\firefox.exe -p 64-bit C:\Program Files (x86)\Mozilla Firefox\firefox.exe -p Mac: Navigate to /Applications/Utilities. Open the Terminal application. In the Terminal application, enter the following: /Applications/Firefox.app/Contents/MacOS/firefox-bin -p Linux: In Terminal run: firefox –P